We want you to be completely satisfied with your purchase from NOW and if for any reason you are not 100% happy, you can return it within 30 days of purchase if the item is unused and in its original packaging.
Please contact our customer services team at firstname.lastname@example.org to register your exchange or return.
If items you have received from us are faulty please contact our customer services team at email@example.com or 0800 438 669. Please accept our apologies for any inconvenience and we promise to make it right as quickly as possible.
- Warranty term commences from the date of consumer purchase and conditions advertised as per Manufacturer.
- Approval for warranty claims must be given by NOW New Zealand Limited prior to product return. Contact: 0800 438 669 or firstname.lastname@example.org
- Replacement, Credit, or Refund will be issued once the returned item has been inspected.
- Return addressed to;
- NOW Phone and Broadband
ATTN: Web Returns
2 Bridge Street
- Include full name and contact number.
Terms of Trade and Full Terms and Conditions can be found at www.nownz.co.nz/terms